Case study

ProActiv People

Service Page SEO ProActiv People is an NDIS and disability employment provider based in Norwood, Adelaide. It offers occupational therapy, positive behaviour support and employment programs.

+66%

Organic Traffic

+42%

Organic Clicks

TL;DR
  • ProActiv People helps people with disability find work and get NDIS support.
  • Its service pages weren't ranking for the searches its clients make.
  • We rebuilt the service pages, added new ones and set up lead tracking.
  • In 4 months, organic traffic rose 66%.
  • Organic leads rose from 30 to 37 a month.

The Challenge

ProActiv People runs several services: NDIS occupational therapy, positive behaviour support, Finding and Keeping a Job, and disability employment. Each one has its own audience and its own searches.

Most of its search traffic came from people searching the business name or one old article. The service pages sat on page 4 to page 6 of Google. The site only tracked one form, so most leads from search went uncounted.

The opportunity was clear:

Get each service page ranking for the searches people make when they need that service.

The Strategy

01

Keyword Research by Service

We researched the searches for each service, like "ndis finding and keeping a job providers" and "ndis occupational therapist near me".

Each service page got its own set of target keywords.

02

Service Pages

We wrote and launched new pages for occupational therapy, Finding and Keeping a Job, and positive behaviour support.

When the government renamed its disability employment program, we built a page for the new Inclusive Employment Australia program.

03

Technical Fixes and Lead Tracking

We worked through a technical roadmap for the site.

We set up tracking in Google Analytics for phone clicks, email clicks and form submissions, so every lead from search is counted.

The results

  • Organic sessions rose from 389 to 647 a month. That's up 66%.
  • Organic clicks rose from 230 to 326 a month. That's up 42%.
  • Clicks to the homepage rose from 97 to 163 a month.
  • Clicks to the locations page more than doubled, from 34 to 72.
  • Clicks to the Finding and Keeping a Job page rose from 13 to 29.
  • Organic leads rose from 30 to 37 a month. That's up 23%.

Strategic Takeaways

Give each service its own page and its own keywords.

Track calls and forms from day one, so you can see what search brings in.

When a program changes its name, build a page for the new name.

Final word

ProActiv People's services were hard to find on Google. Four months later, organic traffic was up 66% and more people were getting in touch.

We do a lot of work in healthcare. See how we run local SEO.

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+76%Leads from organic search
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+38%Leads from organic search
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  • In-depth SEO + AI Search audit
  • Competitor & prompt-visibility analysis
  • Your custom roadmap to traffic, leads and revenue
Best Use of AI in Search 2026 (APAC Search Awards), Best Use of Search — Health 2025 (APAC Search Awards), Best Global Start-Up Agency 2024 (Global Search Awards)

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